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This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.
- Sales Rank: #1594198 in Books
- Brand: Brand: Wadsworth Publishing
- Published on: 2004-06-08
- Original language: English
- Number of items: 1
- Dimensions: .60" h x 8.00" w x 9.98" l,
- Binding: Paperback
- 448 pages
- Used Book in Good Condition
Review
"…the text is wonderful…the text is simple to read with an exceptional application to real-world situations. The PowerPoint slides are fabulous!"
"I would describe the Hamilton text as solid, well written, and appropriately scholarly. I think Hamilton has combined a traditional format with a good organization, but has avoided being ’stuffy’ and ’dry’."
"I’m impressed with the total package that is COMMUNICATING FOR RESULTS: A GUIDE FOR BUSINESS AND THE PROFESSIONS. …Anyway, what’s not to like? It’s all in there in Hamilton."
"I would recommend this text to others." --Thomson
About the Author
Cheryl Hamilton, an author well known for her excellent teaching and writing style, understands the importance of communication as a lifelong skill. Also the author of COMMUNICATING FOR RESULTS: A GUIDE FOR BUSINESS AND THE PROFESSIONS, she has conducted a number of research studies, including one published in the COMMUNITY COLLEGE JOURNAL OF RESEARCH AND PRACTICE. Dr. Hamilton has presented more than 32 papers at professional conventions, including the National Communication Association, Southwest Educational Research Association, Western Communication Association, and Texas Speech Communication Association. She has conducted seminars for groups such as the National Property Management Association, Bell Helicopter Textron, U.S. Postal Department, North Central Regional Police Academy, and LTV Aerospace. A native of Illinois, she received her bachelor's degree from Eastern Illinois University; her master's degree from Purdue University in West Layfette, Indiana; and her doctoral degree from the University of North Texas in Denton.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Needed for Research Paper
By Bonnie Jo
Exactly what I needed.
5 of 5 people found the following review helpful.
Very Good consciousness-broadening survey text
By Benn Pamphleteer
I've used editions of this book as a course text for three terms of my business communications course at a local community college. Most of my students have little work experience with larger, more complex organizations. The book provides excellent chapter-based surveys of different organizational structures, personal communication styles, as well as the more common discussions of cultural differences, informative and persuasive presentations and interviewing. It provides pretty good, though technically marginal, media support on CD ROM.
The weak points? You'll need to supplement with materials on basic writing skills if that's a need, and there isn't much on quality teams, an important part of contemporary business communications. Some of the discussions are a little tedious and, to me, inaccurate (beware Situational Leadership), but better than most texts overall. After I looked at the other available texts, I plan to use it again this term, .
2 of 2 people found the following review helpful.
Good Basic Information on Improving Communication
By Michael Taylor
Communicating for Results is a good primer for the student or person who wants to improve his/her communication abilities.
Among the topics covered include:
1. Information on the different types of interviews.
2. Nonverbal communication in organizations.
3. How to be an effective listener (hint: we were born with one mouth and two ears!).
4. How to deliver informative presentations.
5. The types of visual aids and how to use them.
6. How to make persuasive presentations.
7. Participating in small groups.
8. How to prepare for a presentation by researching, supporting, and delivering your ideas.
All in all, a good basic book for a 2 or 4-year school. The writing style is simple without being simplistic.
Recommended.
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